Frequently Asked Questions

When will my order ship?

Physical products are fulfilled by the supplier connected to the item you order. Processing and delivery times can vary by product and destination. Tracking information is provided when available.

Will items in one order arrive together?

Not always. If your order contains products from different suppliers, items may be shipped separately.

How do digital products work?

Digital products are delivered electronically after purchase. No physical item is shipped for a digital-only order.

What currency are prices shown in?

Store prices are shown in Canadian dollars unless Shopify displays a localized currency during checkout.

How do I use WELCOME10?

Enter WELCOME10 at checkout for 10% off eligible purchases while the offer is active.

How can I contact you?

Use the Contact page on our website for order or product questions.