Shipping policy

Order processing and fulfillment
Quiet Glow Gifts sells both physical and digital products. Physical products may be fulfilled by different supplier partners, so processing times, carriers, and delivery times can vary by item.

If your order includes products from more than one supplier, your items may arrive in separate packages and on different dates.

Shipping destinations and rates
Available shipping options and charges are calculated at checkout based on the products in your cart and the delivery destination. Our current fulfillment setup supports Canada, the United States, and eligible international destinations. Availability may vary by product and address.

Tracking
When tracking is available, it will be provided after the fulfillment partner ships your order.

Delivery estimates
Delivery estimates shown at checkout or in tracking information are estimates rather than guarantees. Carrier delays, weather, customs processing, and other circumstances outside our control can affect delivery times.

International orders
International customers are responsible for any customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless checkout specifically states otherwise.

Digital products
Digital products are delivered electronically and do not require physical shipping.

Address issues
Please check your delivery address carefully before placing an order. Contact us promptly if you notice an error. Once an order has been sent to a fulfillment partner or shipped, we may not be able to change the address.

Questions
For shipping questions, contact  using our Contact page and include your order number.